Caged Beauty
Caged Beauty
Estimated delivery: 3-7 Days from order date.
Free Shipping: On all pre-paid order
Elevate your style with these charming dainty earrings, perfect for adding a touch of elegance to any outfit. Crafted with delicate details and a lightweight design, they are the ideal accessory for both everyday wear and special occasions. Available in gold and silver to cater to all occasions.
At Shramak, customer satisfaction is our priority. Below is our refund policy regarding defective products and order cancellations.
Defective Products
- Eligibility for Refund: Customers can request a refund only if they receive a defective product. A product is considered defective if it has visible damage or is not functioning as intended upon arrival.
- Unboxing Video Requirement: To initiate a refund, customers must provide an unboxing video within 2 days of delivery. This video is crucial for verifying the defect. Ensure you capture the entire unboxing process, including the packaging and any defects in the product.
- Return Process:
- Send your unboxing video along with your order number and a brief description of the defect to our customer service team at [Customer Service Email].
-We will arrange for the product to be picked up from the address where it was originally delivered.
-Return the defective product in its original packaging.
- Upon receiving and inspecting the product, we will issue store credit for the full amount minus INR 50, which covers return courier costs.
- Order Cancellation:
- Customers may cancel their order *before dispatch* and will receive a full refund if the order was prepaid. To initiate a cancellation, please contact our customer service team at contactus.shramak@gmail.com as soon as possible.
Important Notes
- Time Frame: All requests for returns must be made within two days of delivery. Requests made after this period will not be eligible for store credit.
- Non-Returnable Items: Please note that items that are not defective or do not meet our return criteria are non-returnable.
- Do not remove tags: Ensure that all returns are made in unused condition with original tags and packaging.
- Issue of Refund: Refunds will be processed after we confirm receipt and inspection of the returned item.
- Store Credit Use: Store credit can be used on future purchases at Shramak and does not expire.