Shipping policy

Effective Date: 29 October, 2024

Thank you for shopping with us! We aim to provide you with a seamless shopping experience. Below is our shipping policy, outlining everything you need to know about shipping your orders.

Shipping Methods

We currently offer Standard Shipping for all orders within India.

Standard Shipping: Estimated delivery within 3 to 7 business days.

Shipping Costs

Shipping is free for all prepaid orders. For COD orders, a nominal processing fee of Rs. 50 is charged.

Order Processing Time

All orders are processed within 1 business day. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, processing may be delayed. We will notify you via email if there will be a significant delay in shipment.

Tracking Your Order

Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this tracking number to monitor the status of your shipment.

Delivery Issues

If you encounter any issues with delivery (e.g., lost or damaged items), please contact our customer service team at contactus.shramak@gmail.com. We will assist you in resolving the issue as quickly as possible.

Address Changes

Please ensure your shipping address is correct at checkout. We are unable to change the shipping address once the order has been processed.

Returns and Exchanges

For information about our return and exchange policy, please refer to our Refund & Return Policy.

Contact Us    

If you have any questions regarding our shipping policy, please contact us at: contactus.shramak@gmail.com

Thank you for choosing Shramak!